Easy step by step booking instructions

★★★★☆
4.4 / 5
89% of users recommend this

Guest's review of Booking.com - www.booking.com

★★★★☆

“Easy step by step booking instructions”

Written on: 06/03/2013

As someone who does not like to shop or do anything online, Booking.Com provides easy to follow instructions to book your hotel.

Only reason I did not select 5/5 is that the prices are deceiving. Prices are given and hotels indicate breakfasts are included, however, when you go to book, the price of the breakfasts are not included on the prices you first saw, hence a bit of a deception.

Otherwise, I am happy.

Booking.comteam's Comment

Written on: 07/03/2013

Hi there,
Thank you for your nice review!
On the hotel page under the conditions column you can check the breakfast price when you put your mouse on the blue square with the white i. If it states that breakfast is included however, it should also state this on your confirmation. If you would like me to check your booking, please post your booking number here. Alternatively, you could email it to me at customer.web@booking.com. I would be happy to assist.
Regards, Jasmine
Booking.com Team

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