false information

Booking.com - www.booking.com
★★★★☆
4.2
From 10478 reviews
84.0% of users recommend this

ladyzz's review of Booking.com - www.booking.com

“false information”

★★★☆☆

written by ladyzz on 23/02/2013

the hotel states that cancellation is free,no booking fees,yet at the end of the booking and creditcard detailsit states that the booking cannot be cancelled free!there is also half price prepayment and or 20euro fixed charge!why dont you counter check this things fo us.{the royal hotel]

write a review

Booking.comteam's Response to ladyzz's Review

Written on: 23/02/2013

Hello!

Sorry to hear abut the problem you've experienced. Can I ask you to please provide your booking number for me to investigate what happened?

Thank you,

Agata
Booking.com

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!