Booked at the right hotel but wrong location!

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Guest's review of Booking.com - www.booking.com

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“Booked at the right hotel but wrong location!”

Written on: 20/02/2013

I did not realize that Dubai had more than one Pullman hotel. When I made my booking today I realized that it was not at the location I had in mind.

Perhaps Booking.com could differentiate between similar name hotels to help avoid this problem.

Otherwise I find this a fantastic site - good choice of hotels at good prices!

Booking.comteam's Comment

Written on: 22/02/2013

Hi there,

Thank you for your nice review and for your feedback.
I have passed it on to the relevant department.
If you need any assistance with your reservation, please feel free to let me know.

Kind regards,
Jasmine
Booking.com Team

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