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“Mis Information”

Written on: 20/02/2013

I searched for 4star plus properties in Rosebud Victoria here. You recommended a property which I booked based on a four and half star rating. When the booking information came through, the rating was only three star. As a single female traveling to an unfamiliar destination, I will be extremely disappointed if this property is not up to my expectations.

Booking.comteam's Comment

Written on: 22/02/2013

Hi there,

I am really sorry to hear about this.
I would like to have this investigated. Could you please post your booking number? Alternatively you can email it to customer.web@booking.com. In this case, please copy your above post also.

Thanks so much in advance,
Jasmine
Booking.com Team

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