Good range & prices but at times slow

★★★★☆
4.3 / 5
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Guest's review of Booking.com - www.booking.com

★★★★☆

“Good range and prices but at times slow”

Written on: 18/02/2013

I've used this site every time I need to book hotels - usually at least 1 stay a month, sometimes 2 or 3. The range of hotels and prices are excellent, and so far the booking arrangments have worked out perfectly. Just a couple of small points - the website can be slow at times (seems to be loading the 'booking widget' that slows it down), and the search facility inconsistent - searching for hotels in a particular price range, it came up with all the low-cost rooms instead, and sometimes throws in a hotel from a different country (Malaysia instead of Singapore!). So, a couple of small improvements needed, but I'll still keep using it.

Booking.comteam's Comment

Written on: 18/02/2013

Hi there,

Thank you for your feedback. I will forward one to the corresponding department.

Valuable feedback such as yours allows us to take the steps to make the necessary improvements, with the aim of providing an increased quality Customer experience.

Best regards,
Sergejs
Booking.com Team

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