Horrible! Doesn't allow cancellations 2 weeks in advance!

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onetwothreeefour's review of Booking.com - www.booking.com

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“Horrible! Doesn't allow cancellations 2 weeks in advance!”

Written on: 18/02/2013 by onetwothreeefour

They charged me the full amount of my stay even though I cancelled more than two weeks in advance and the hotel accepted my cancellation. Do not use at all! You will NOT be able to cancel your reservation no matter how far in advance. worked with their customer service and received nothing but automated messages and excuses. AVOID!

Booking.comteam's Response to onetwothreeefour's Review

Written on: 18/02/2013

Hi there,

I can see that our specialised team has been in touch with you regarding this matter. Please let me know if there is anything else I can do for you.

Regards,
Sergejs
Booking.com Team

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