booking.com is the best

★★★★☆
4.4 / 5
89% of users recommend this

VIPGuest's review of Booking.com - www.booking.com

★★★★★

“booking.com is the best”

Written on: 05/12/2012 by VIPGuest (1 review written)

I love booking.com - it is easy to book, flexible, quick, professional, accurate and very helpful with comparaison of locations and stays, non withtanding the fact that the customer service center anywhere in the world is extremely supportive even in cases were the hotels booking are cancelled. The availability of a large set of hotels in several countries is an advantage by itself along with the ratings, and the feed back required from each customer after the stay

The only matter that still need to be worked on the web -is to create sms/email alerts services to alert customers before the last days of "free cancellation" in order to avoid charges - this will be really helpful.

keep it up and thank you for being there ...
Samar

Booking.comteam's Response to VIPGuest's Review

Written on: 05/12/2012

Hi Samar,

Thank you for your feedback.
I am happy to learn that you are satisfied with our service.
Regarding your suggestion, I will be happy to forward it to the relevant department for their consideration.
Thank you again for getting in touch, feedback such as yours greatly assists us to improve our standards.
Let me know if you have any questions.

Regards,
Tal
Booking.com Team

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