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Guest's review of Booking.com - www.booking.com

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“website”

Written on: 03/12/2012

GR8 website - all relevant info in idiot proof form. Had to use Yell.com for phone nos. Hotels don't always say if a lift is available which (as a disabled traveller) is an absolute necessity.

Booking.comteam's Comment

Written on: 03/12/2012

Hello and thank you for your feedback.

Please note that you can also select hotels according to your needs. After selecting destination and dates you can click on "Rooms/facilities for disabled guests" in the left sidebar menu. Those hotels will surely have a lift. Otherwise, information about lift can also be found on hotel's profiles in the "General facilities" info. Hotel's phone number can be found in the reservation confirmation.

Hope this information is helpful.

Please let me know if you have further questions.

Regards,

Agata
Booking.com Team

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