Written on: 01/12/2012
I used this site several times and wrote a review for a hotel but they did not post it. I wrote to customer care to understand why several times but no one cared to response. Hence I find booking.com insensitive and unresponsive to customer inquiries even though they constantly ask for feedback. However I still recommend it because the robotic part of the system works ok.
As rated by our community of reviewers
" Zero customer service based associates " Read More
" Best holiday with a travel agent for years! " Read More
" Very convenient location " Read More
" Excellent service and user friendly website " Read More
" GOOD SERVICE " Read More