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Guest's Comment
Written on: 10/07/2012
It said "no booking charge" but the hotel itself DID have a $200 charge for cancellation - the wording is misleading
Booking.comteam's Comment
Written on: 11/07/2012
Hi,
We're really sorry to hear of this. help us get to the bottom of the problem. Can you post your booking number and we will investigate the charge.
Thanks for letting us know!
Your Booking.com Team.