poor cancellation feature

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Guest's review of Booking.com - www.booking.com

★☆☆☆☆

“poor cancellation feature”

Written on: 30/06/2012

one of the most unfriendliest cancellation feature when using ipad. it took me half hour to be able to view the blanks to fulfill the pin and resv. no. Please update the process!!

Booking.comteam's Comment

Written on: 30/06/2012

Thank you very much for your feedback! We will forward it to the appropriate department and we will look into this matter.

Kind regards,
Your Booking.com Team

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