Booking.com - www.booking.com Review | ignored that i requested for 3 adults & 1 child

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guilia's review of Booking.com - www.booking.com

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“ignored that i requested for 3 adults and 1 child”

Written on: 28/06/2012 by guilia (1 review written)

the site is quick and easy to use BUT they ask how many adults and children will be staying so i select 3 adults and 1 child and then they complete the transaction for only 2 adults ?????!!!!!!!! will cause a few hassles but hopefully fixable or I will probably really have a real winge...

Booking.comteam's Response to guilia's Review

Written on: 29/06/2012

Hi Guilia.

Thanks for the feedback.

Help us get to the bottom of this. Can you reply with your booking number and we will investigate.

Kind regards,

Your Booking.com Team.

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Guilia's Response to guilia's Review

Written on: 29/06/2012

Hi Booking.com team......I hope I am doing this right, booking number is 800203959, thankyou :)

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Booking.comteam's Response to guilia's Review

Written on: 03/07/2012

Hi Guilia,

Thank you for providing us with your booking number. We will investigate this matter for you and get back to you directly.

Regards,
Booking.com Team

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