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dannyboy1812's review of Booking.com - www.booking.com

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“Hotel confirmation”

Written on: 26/06/2012 by dannyboy1812 (1 review written)

Up to now I have used booking.com and it has always worked well for me. However, on the last two occasions I failed to receive confirmation emails, including the booking I have just made.
Unless this is rectified, I will not use your services again.
Dan Buckley

Booking.comteam's Response to dannyboy1812's Review

Written on: 27/06/2012

Hi Dan,

Thank you for the post.

Can you please check your junk/spam email filter in case this has stopped the emails being received? We will always send you a confirmation when you send a booking, so hopefully this step will fix the issue.

If it doesn't please contact our customer service team for assistance, they can be reached using the details in this link; http://bit.ly/hiFJ2g.

Thanks

Your Booking.com Team

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