Booking.com - www.booking.com Review

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Guest's review of Booking.com - www.booking.com

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“Online balls up.”

Written on: 25/06/2012

Book a hotel on this website for one date, it changed to another date by the time the confirmation came through.I could not be refunded although I did call them as soon as the confirmation came through wrong.
The hotel was booked up but instead of saying that on the web site it booked it for a different day so please be careful.

Booking.comteam's Comment

Written on: 26/06/2012

Hi there,

We are sorry to here about an issue you had when booking a hotel via our website. Could you please provide us with your booking number so that we can look into it?

Thanks,
Booking.com Team

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Sharrond41's Comment

Written on: 26/06/2012

Ibis Nottingham Centre (477645582)

You can try, but I have sent several emails already with no joy. Plus the calls straight after the confirmation went through.

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