written by rev4rev on 30/10/2014
Got double charged when they charged me and then they gave my credit card number to the airlines
Customer service is rude at least the ones you can understand
As rated by our community of reviewers
Bookit.com's Response to rev4rev's Review
Written on: 03/12/2014
Dear Guest,
We’re very sorry to hear about your poor experience speaking with our contact center representatives. As a company, we do strive to meet the needs of all of our guests, so it is unacceptable that you were not treated properly. If you would like us to look into this, please email your name, a copy of this review and booking ID using the contact information at the top of the page. Thank you.