Written on: 24/03/2014 by pissy (1 review written)
I booked a hotel on bookit.com After about 2week bookit.com their own site offered the same hotel for a cheaper price. I called customer service and got no where so I asked for a supervisor After being put on hold for ever !!!!!! He proceeded to tell me that I didn't read the fine print....They only match for 24 hrs after you make the reservation and it would cost me $25.00 to cancel the booking. I proceeded to tell him I use internet booking services a lot and on other sites I have had no problem getting a price match anytime. I would not recommend Bookit.com for any hotel reservations at all. There are plenty sites that are willing to work with you to make you happy and receive repeat business.
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