Written on: 24/03/2014 by pissy (1 review written)
I booked a hotel on bookit.com After about 2week bookit.com their own site offered the same hotel for a cheaper price. I called customer service and got no where so I asked for a supervisor After being put on hold for ever !!!!!! He proceeded to tell me that I didn't read the fine print....They only match for 24 hrs after you make the reservation and it would cost me $25.00 to cancel the booking. I proceeded to tell him I use internet booking services a lot and on other sites I have had no problem getting a price match anytime. I would not recommend Bookit.com for any hotel reservations at all. There are plenty sites that are willing to work with you to make you happy and receive repeat business.
As rated by our community of reviewers
" Fast booking. But some price are more higher than other websites " Read More
" Very good customer service " Read More
" Good hotel, BUT " Read More
" Fantastic " Read More
" Best for prices and quality. We always compare sites " Read More