Written on: 03/03/2014
Bookit.com allowed customer to book hotel the day before, however there is no guarantee the room would be available at the Hotel.
Bookit.com informed me to allow 72 hours to confirm the reservations at the Hotel AFTER I HAD AREADY BOOKED AND PAID. The website should not have allowed any reservations within 72 hours. I spent all day on the phone with Bookit.com and the Hotel for them to confirm there was a room for and my family.I will never book anything through Bookit.com again.
As rated by real users
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