Confusing advertising

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
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Klsdas1's review of BookIt.com www.bookit.com

★★★☆☆

“Confusing advertising”

Written on: 27/01/2014 by Klsdas1 (1 review written)

I booked a room at the Vdara and when I selected my room it was titled city suite. It also stated this room was 700 sq Ft. Once i paid for the room my reciept said Deluxe View Suite which is the smallest suite at only 500 sq ft. The pictures of the room i reserved was not what I recieved. When I called they said it would cost $140.00 along with a processing free of $19.95 in order to get the room the site advertised. I would ask this site to restructure there advertising to reflect the Vdaras. Then they will be accurate.

Bookit.com's Response to Klsdas1's Review

Written on: 27/01/2014

We are sad to hear that you experienced this. Please email your name and booking ID to us so that we may look into this matter. Thank you!

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Klsdas1's reply to Bookit.com's Comment

Written on: 29/01/2014

My name is Debra Sheppard and Booking # is 28023065

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Bookit.com's reply to Klsdas1's Comment

Written on: 31/01/2014

Thank you Debra, we have sent you an email.

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