written by on 14/01/2014
Flights for my trip were booked yesterday. Took 2 hours on phone. When flights were emailed to me they were all the wrong flights, NOT what I agreed to. This morning they wanted to charge me additional $1200 to book the flights I had originally agreed to. I think it is now resolved, and back to original flights, but I will not use their service again. it took an additional 2 hours on the phone today to fix. Still not confident in my booking or correct price.
As rated by our community of reviewers
Bookit.com's Comment
Written on: 15/01/2014
We are sorry to hear your experience was not up to our high standards. If you would like to review your booking to be sure all is correct please email us with your name and booking ID and we will have a representative contact you. Thank you!