Written on: 02/09/2013
Booking a hotel with "Book It" seemed like a good idea until I did it. 'Georgette' booked my hotel and offered me a 12 hour window to cancel. I cancelled 5 hours later. Then I was told about a $25 fee to cancel. At no time was I told about this (check the "quality assurance" tape). I called CS and got the run around - conflicting stories, longer wait periods. It's still not resolved, but I'M NOT PAYING IT. NOR AM I EVER USING BOOK IT AGAIN.
As rated by real users
"Great" Read More
"First class holiday" Read More
"We stayed at Aqua fun club on ..." Read More
"Professional easy helpful " Read More
"Great way to find accommodations" Read More