revising my previous review

3.8 / 5
73% of users recommend this

Guest's review of


“revising my previous review”

Written on: 19/08/2013

There was one problem with my trip, I originally gave a neutral review- not positive or horribly bad - just neutral. I logged in a complaint and after 7 days had not received a response to my complaint as promised from I received a call from them today, and they resolved my complaint to my satisfaction. Now that this has been taken care of I have no complaints with them. Their Customer service may take a bit long but they did follow up as promised. Hotel was good, the transportation arranged through was excellent well worth the $40 fee. No problems with flights, so all is good . I do recommend

Thank you to the Customer service tam for following up with me- much appreciated.

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