Written on: 15/08/2013 by pompoarmenia1 (1 review written)
My name is Victor TorresI paid by 5:00 pm on 08/14/2013 around 8:00 pm I was still waiting at the lobby floor of the hotel to be check in due to the front desk attendant did not get a confirmation fax from BOOKIT, I asked for only 10 dollars from Bookit to feel better that I was compensated for the waiting time for 3 hours hours while everybody was getting their hotel room we could no get it and we were told by Ellisa the Manager that they advise everybody not to use bookit and she asked us that if we could get the money back she would give us the same rate we were getting without have to be waiting at the lobby of the hotel.
the bookit representative told us that they were not going to give any money for the inconvenience I left my work earlier to go and enjoy the beach but I had to wait at the lobby of a hotel for used bookit for my reservation.
As rated by real users
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