CUSTOMER SERVICE WHO CARES??? ERM. YEAH, I DON'T THINK SO

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
73% of users recommend this

Guest's review of BookIt.com www.bookit.com

★☆☆☆☆

“CUSTOMER SERVICE WHO CARES??? ERM. YEAH, I DON'T THINK SO”

Written on: 22/06/2013

I can't begin to tell you how long I waited on the phone and how much time I spent trying to correct a mistake with my reservation that ended up costing me more money. Rather than do the right thing, I was billed the additional amount. There is allegedly a call that proves I made the error, but this has yet to be produced. For the amount of money it was, I was SHOCKED that they treated me the way they did. I have been a repeat customer but that ends TODAY!!!

Bookit.com's Comment

Written on: 25/06/2013

We are so sorry to hear about your bad experience. Can you please provide us with your full name or email address so we can review your booking and try to resolve this issue? Thank you!

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