Written on: 21/06/2013
False advertisement. Booked a trip and was told via phone that the third night would be free. They charged me full price and would not allow me to cancel or change my reservation without a HUGE penalty. This all happened within minutes of my booking when I realized they charged me full price. I immediately called them and they were very rude and told me that they couldn't do anything about it but charge me full price for one night plus $19.95 if I cancelled. I was so furious, I cancelled and ate the money and booked my trip through expedia. Please use expedia or travelocity. Both are great. Do NOT USE BOOK IT!!
As rated by our community of reviewers
" Great service! " Read More
" I will definitely book again on this agency. No problem whatsoever.... " Read More
" Worth my time! " Read More
" Great price and customer service " Read More
" 5 stars for a last minute booking " Read More