Booking Fee

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
73% of users recommend this

WrothRoth's review of BookIt.com www.bookit.com

★☆☆☆☆

“Booking Fee”

Written on: 20/06/2013 by WrothRoth (1 review written)

I am not happy at all with the service of BookIt.com. The wrong date was entered/recorded for a reservation and it was impossible to rectify it without canceling the reservation and starting all over again,but now with a $19.95 booking fee. There was no way to adjust my reservation without canceling and therefore getting hit with this fee.

This was not even a cancelation but rather the change of an error. How can this happen when many other operators offer free cancelation?

Not only will I will not recommend this agency to my friends, I will warn them to stay away.

Bookit.com's Response to WrothRoth's Review

Written on: 25/06/2013

We are sorry to hear about your bad experience and would love the chance to remedy it. Can you provide your full name or email address associated with your booking so we can research this issue? Thank you!

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