Good prices, BUT poor payment processing

14251 Panama City Beach Pkwy., Panama City Beach,, 32413
8502348887
★★★★☆
3.8 / 5
73% of users recommend this

Guest's review of BookIt.com www.bookit.com

★★★☆☆

“Good prices, BUT poor payment processing”

Written on: 27/05/2013

Pricing on the website is excellent. Website is pretty clear and fairly easy to use.

My main complaint would be that there was No Review of Payment/Reservation prior to the charge. I put in the payment information then rather than the next page reviewing the payment, my account was charged. This type of charge should never happen without a Review. I paid with Paypal and I didn't even sign in. I think this is an extremely poor process. Since there is a Cancellation Fee, I am now stuck.

If you're going to make a reservation, be sure it's what you want before putting in the information.

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