terrible customer service

3.7 / 5
72.1% of users recommend this

johnbb's review of BookIt.com www.bookit.com


“terrible customer service”

Written on: 06/12/2012 by johnbb (1 review written)

I was getting charged a price higher than the price that was quoted on their website. I spent over 45 minutes on the phone with them and they wouldn't honor their quoted price. I asked to speak to their manager and was told the manager was not available at that time.

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