ASK MANY QUESTIONS BEFORE BOOKING

“ASK MANY QUESTIONS BEFORE BOOKING”

Written on: 06/06/2012 by SINIA (0 reviews written)

DO YOUR HOMEWORK BOOKIT CHARGED ME A CANCELLATION FEE FOR UPGRADING MY HOTEL ROOM NOT FAIR YOU GET PENALIZED FOR UP GRADING YOUR ROOM. IF YOU PURCHASE INSURANCE AND YOU UPGRADE YOUR ROOM THE INSURANCE ALSO HAS TO BE CHANGED IF NOT AND SOMETHING GOES WRONG YOUR INSURANCE WILL ONLY COVER THE ORIGINAL POLICY SO BE SURE TO HAVE THAT CHANGED OF COURSE THE POLICY WILL GO UP AS WELL. BOOKIT COMPUTERS WERE ALWAYS DOWN IT TOOK ME ONE WEEK AND ABOUT 6 AGENTS TO FINALLY PROVIDE ME WITH MY RESERVATION INFO, ALSO ASK ABOUT ANY TRANSPORTATION CHARGES. I ASSUMED THAT THE PRICE I GOT FROM BOOKIT INCLUDED TRANSPORTATION FROM AIR PORT TO HOTEL AND BACK THEY NEVER SAID THEIR WOULD BE A CHARGE AND OF COURSE THEY ADDED LATER NOT GOOD PRACTICE. BOOKING WAS FAST AND EASY BUT AFTER THAT ALL DOWN HILL. I DO NOT RECOMMEND THIS COMPANY THEIR STAFF HAS TO BE BETTER TRAINED. I ASKED IF I HAD TO PAY FOR CHECKED BAGGAGE I WAS TOLD NO LATER I CALLED AIR LINE THEY SAID $25.00 PER CHECKED BAG UP TO 50 POUNDS. WITH ALL THE INVESTIGATION I DID I COULD OF BOOKED AND FOUND MY OWN DEALS DEALING DIRECTLY WITHH THE HOTELS AND AIR LINES. I AM SORRY I DID NOT USE THE COMPANY I ALWAYS USED ORBITZ UNFORTUNATELY MY HUSBAND DICIDED TO GIVE BOOKIT A TRY BAD IDEA.

SIGNED VERY DISAPPOINTED.