great prices. bad customer service

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rvpr's review of BookIt.com www.bookit.com

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“great prices. bad customer service”

Written on: 27/05/2012 by rvpr

Called 4x never got threw to change my hotel day. Then when I finally did. They could not help me because the rates were changed so couldn't get the same deal. I buy frequently from them and they could not help me. They also have it documented that I did call 2days in a row. Sad. Shame on them

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