BAIT AND SWITCH

★★★☆☆
3.3 / 5
61.5% of users recommend this

Guest's review of Best Travel Store www.bt-store.com

★☆☆☆☆

“BAIT AND SWITCH”

Written on: 07/07/2013

After spending hours, literally, looking for tickets for a multi-city trip, I finally booked tickets at a price that kept increasing as I browsed the site. I booked to fly into SF and out of LA. Prices were increased because of that multi-city booking. They sent me round trip out of SF for the same increased price. When I discovered the mistake, it was too late to change. No text or email reminders to check in. You are on your own after you pay them. Plus they called my bank because I was paying for a ticket for my husband who has a different last name. Bad company. Bad service. DON'T PATRONIZE THIS RIP-OFF COMPANY.

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