Written on: 30/08/2012
I stumbled on bt-store.com in Dec 2011 when I was looking for a last minute flight to Nigeria. The website is very user friendly and has the best prices on the web. I have since referred them to 3 family members and they have all had wonderful experiences. The Customer Service is OUTSTANDING and responsive. They are one of the few websites that offer discounts on International flights. I made a mistake purchasing on my ticket and unfortunately their CS had closed for the night. I sent an email and they help corrected my mistake before the next business day...even before their CS dept. was scheduled to open. I'm a CS Manager and I’m a stickler for quality service. They exceeded my expectations and made me a loyal customer for life!
As rated by real users
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