Written on: 09/08/2012
They tried to book me fly from RDU (NC) to LGA (NY) switch airports to JFK (NY) all within 2 hours and 45min during rush hour morning commute and make check in for an internation flight to JBN (Johannesburg -South AFrica)all between an anticipated arrival in NY at 8:00am and 10:15 closing time for South African Airways check-in desk. When I complained, they did nothing to help, but ignored by inquires. What they did do was issue a threat e-mail which allowed me to pay an additional $350.00 to have a direct flight into JFK in which I had to respond by 4pm the day of my inquiry or my entire reservation would be dropped with all $ lost. I had to agree, then to my surprise they then cut my return date short by 1 week.
This company sucks!!! Buyer beware. It is a switch and scam. Use the traditional airlines to make your reservations.
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Written by Duthoit