Customer Services None Existent

Benz Travel
★★★★☆
3.8
From 233 reviews
76.0% of users recommend this

Nipper7319's review of Benz Travel

“Customer Services None Existent”

★☆☆☆☆

written by Nipper7319 on 20/03/2017

I booked a direct flight to Philadelphia with Virgin, but they then changed it to a in-direct with Deta and said I could possibly change it if it was not suitable.I phoned Benz to see if I could change and was told they would get back to me,they didn't.I have since phoned about ten times and sent a e-mail to Kieth who was my agent,but always got the same recorded message "I'm not in today".If you like to think you have the support of a caring company then forget Benz Travel.

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