Beat The Brochure Reviews - www.beatthebrochure.com

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“Not good totally totally useless”

Written on: 10/07/2014 by Mason318 (1 review written)

Their staff totally totally mis guided me for going to turkey I sufferd a lot on Antalya Turkey air port with my 2 boys Not good I will never ever went to them I have sufferd a lot year before… Read Full Review

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★☆☆☆☆

“RIPPED OFF”

Written on: 17/06/2014

BOOKED THE HOLIDAY OVER THE PHONE FOR MY PARTNER AND HER AUNTY.I RANG BEAT THE BROCHURE 3 TIMES TO MAKE SURE THE BAGGAGE ALLOWANCE WAS CORRECT, I.E 15 KILO EACH 10 KILO EACH HAND LUGGAGE,EACH TIME I WAS TOLD THAT I WAS CORRECT,AFTER ALL THEY WERE FLYING RIP OFF MERCHANTS,RYANAIR.DROPPED PRTNER OFF YESTURDAY AND RECEIVED A CALL TO SAY MY PARTNER HAD TO PAY 50 POUNDS AS THEY ARE ONLY ALLOWED ONE CASE OF 15 KILO BETWEEN THEM PLUS THERE HAND LUGGAGE.IS SOMONE REALY HAVING A LAUGH.MANY YHANKS BEAT… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 12/08/2013 by Reboe (1 review written)

I signed up for email offers on holidays each time I have tried to make enquiries as 'phone call enquiry only' I have got through to be greeted with an automated message that the liner I held the message time increased I.e Call and advised in position #2 no longer than 2 mins wait Still holding and now 3:08 message now states position #2 no longer than 3 mins wait, music and now 3:45 mins holding, msg interrupts again in queue #2 no longer than 4 mins wait. This continued advising in queue #2… Read Full Review

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★☆☆☆☆

“cancelled my room and still no refund”

Written on: 20/07/2013 by Onlysone (1 review written)

I booked a surprise holiday for my partner to Portugal via beat the brochure. 2 weeks before we were due to travel they informed me that they no longer had a contract with the hotel I had booked. They gave me three options all of a lesser standard to the hotel I had origionally booked. As I knew the area I asked to go in the hotel next door to which I was told I would be charged extra. I was told I could have a refund which would take 3 days to come through. 4 weeks later and I am still no… Read Full Review

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★☆☆☆☆

“DISGRACEFUL CUSTOMER SERVICE ”

Written on: 23/06/2013

We book a holiday with this company only to arrive at the Hotel to be told they have no Room for us for 1 night,they put us up in an apartment . The Hotel advised us that they informed Beat the brochure but we never received so much as a phone call or e-mail . On our return we phoned the Administration Department and waited 35 minutes for someone to answer the call . We explained to the lady who could not even understand the Ref No her English was disgraceful and then she just put… Read Full Review

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★☆☆☆☆

“Warning!!”

Written on: 23/02/2013

Warning be careful using this company. Basically they have low prices but you will get an email or text message asking you to contact them. regarding your booking. When you do you will be told your room(s) are no longer available but you can book others for a further charge. If you challenge this and ask to cancel they will say you cant as once bookings are made they cant be cancelled. This is untrue as they are breaching their own guidelines. Be careful, it is hardsell over the phone with… Read Full Review

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