Written on: 13/03/2013
booked a holiday online last night and got a call from [name removed] to say the price had gone,i said just cancel.it please and i will look elswhere,i asked how long to get money back and he said 2 days,i the got worried in case i didnt get full deposit so rang back left msg for [name removed] to rong me,he didnt so i rang back and he was so nasty and rude,he called me aliar and i asked if the calls are recorded and wanted to speak to manager,he said no they are not and manager wojld waste his time on me,so because calls are not recorded,customers are not allways going to get a good service,i wouldnt book with them now.
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