Excellent Customer Service Again

★★★★★
4.6
96.0% of users recommend this

Joy159's review of Barrhead Travel - www.barrheadtravel.co.uk

“Excellent Customer Service Again”

★★★★★

written by Joy159 on 15/06/2016

This is my third time using Barrhead Travel for cruising.
Very helpful and professional from my first contact through to receipt of travel documentation.
I had a couple of queries and was able to obtain clarification and advice quickly and efficiently.
Two shore excursions were cancelled 10days before departure but Barrhead arranged replacement trips with an alternative provider and got the paperwork to me in good time.
The return charter flight was delayed by 4 hours and a Customer Service agent provided the relevant information to enable me to make a successful claim for compensation.

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