Written on: 24/06/2014 by Nat74 (1 review written)
Extremely helpful from start to finish. Explained every part of the booking process as & when it would happen.
On finding reviews of the first place i booked shockingly bad I was able to rebook another hotel with no problems at all.
The reason my adviser didn't check out reviews prior to me booking was that I went into the branch with my destination already picked out.