Written on: 14/09/2013
TRAVEL TO RESORT WAS EXCELLENT. BOOKED IN WITH NO QUEUING FLIGHT ARRIVED ON TIME.DIRECTIONS TO COACH COULD HAVE BEEN A LOT BETTER.IT DIDNT HELP THAT THERE WAS ONLY ONE PERSON DEALING WITH EVERYONE AND SHE WAS VERY HARASSED.CHECK IN AT HOTEL NO PROBLEM AND ROOM WAS AS REQUESTED.THE RETURN JOURNEY WAS NOT SO PLEASANT.COACH ARRIVED AT HOTEL ON TIME AND PROCEEDED TO PICK UP OTHER PASSENGERS WHICH WENT SMOOTHLY FOR THE FIRST FEW PICK-UPS THEN WE CAME TO A HALT AND SAT OUTSIDE A HOTEL FOR HALF AN HOUR WAITING FOR 2 PEOPLE. WE LEFT THERE FOR MORE PEOPLE AND SAT OUTSIDE THE HOTEL AND THEY DIDNT TURN UP. THAT HAPPENED TWICE WITH THE RESULT THAT THE JOURNEY WHICH TOOK 1 1 HOUR GOING TO RESORT TOOK 2HOURS 30 MINUTES TO AIRPORT. THAT IS JUST NOT ON. WHAT MADE UP FOR THAT HOWEVER WAS THE FLIGHTS.THE BA PLANE WAS SO COMFORTABLE PLENTY OF LEG ROOM I JUST WISH ALL HOLIDAY FLIGHTS WERE SO COMFORTABLE.
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