Written on: 26/07/2013
Our holiday was a USA road trip.
It was a complex itinerary including multiple hotels, flights and car hire.
Everything that was recommended proved to be excellent and all arrnagements in the USA were seamless.
Initial booking process was ok apart from some issues over travel insurance. The recommended insurer on the phone was not the same as the policy quoted on the website and had to be changed.
Also the pick up of the travel documents was a bit confused - I was told they would be posted but they never were. Apart from that I was very happy with the service provided
As rated by real users
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