Written on: 08/08/2014 by svMcCallum177 (1 review written)
Booked package through Balkan. Arrived at the airport today to be told on check in that there was just over a 6 hour delay. No food vouchers given and told we may not get through to departures. Luckily I did. I am writing this as I sit In The lounge (which I am so glad I booked). The flight is still not on the departure board and has also now disappeared off the Ap. Rather than leave the lounge I rang Balkan. They said initially it was cancelled, now saying they are sending another aircraft. The severe lack of information is a joke and I for one still have no meal/drink vouchers.
I also pre-booked extra legroom seats and paid for these. At check in I was told I would have to write to get my money back as it is a free for all and no seats are allowed to be reserved.
So far nothing good to say about Balkan and I haven't even flown yet
As rated by our community of reviewers
" Unwilling to Refund " Read More
" Very efficient " Read More
" Great January Holiday " Read More
" Hotel Accomodation -Tenerife " Read More
Written by Lauren7820
" Excellent company & Professional service " Read More
Written by Matthew069