pathetic service

★★★☆☆
2.9 / 5
50% of users recommend this

wayneVictor's review of BYOjet - www.byojet.com

★☆☆☆☆

“pathetic service”

Written on: 06/07/2014 by wayneVictor (1 review written)

I have never ever experienced such pathetic servie bw a travel agency! I have mailet them 3 times over and over again before getting an inexperienced response!
I mailed them 3 days ago to upgrade my airline ticket and till today NO RESPONSE! Would love to see them going under because they are PATHETIC!

Byojet_Team's Response to wayneVictor's Review

Written on: 01/10/2014

Hi,

Without knowing your travel details I cannot see your booking but we would like to apologise for any delays in communication.

I can assure we do try to address all customer queries in a timely manner.

For any Customer Care assistance with future bookings, please contact our team.

Your business is important to us and we hope that you will give us another try.

Best wishes,

The BYOjet Team

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