bad business practice - don't trust them

BYOjet - www.byojet.com
★★☆☆☆
1.7
17.0% of users recommend this

Guest's review of BYOjet - www.byojet.com

“bad business practice - don't trust them”

★☆☆☆☆

written by on 20/02/2013

Be careful with these guys!! They never indicate their booking terms and conditions. It's a lie when they claim "NO BOOKING FEE". They charge credit card fees, paypal fees and admin fees at the checkout plus hefty cancellation and rebooking fee regardless what special circumstances you have. Then you have to pay full fare for rebooking. It can be over half of the original ticket. I have to go to Fair Trading Court with them!!!

Johnemilton's Comment

Written on: 23/05/2013

I wish you good luck, hope you will sue money from them. It was my worst experience in my life dealing with them. They took money from my account even though they did not have a flight tickets for me which should be considered as unauthorized use of credit card.

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Chalia's Comment

Written on: 10/09/2013

I have experience with they cancel my ticket without receiving any notification. Don't USE THEM unless you can absorb uncertain about tickets and fees applied

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