Asia Diving Vacation Reviews - www.asiadivingvacation.com

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Latest Reviews

★★★★☆

“Fantastic trip”

Written on: 21/08/2016 by YamiletLawrence340 (1 review written)

Had great stay at SMART resort. Beautiful resort, warm staff and great diving.. Trip went smoothly from beginning till the end. Thank you!… Read Full Review

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★★★★★

“Maratua Paradise Resort”

Written on: 11/08/2016 by trBarrett193 (1 review written)

Beautiful resort. Highly recommend the Water Villas. From the balcony, turtles and orbicular batfish can be seen swimming directly underneath. Great dive equipment for rental and dive center. Competent divemasters… Read Full Review

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★★★★☆

“Good Communication and Very Helpful”

Written on: 11/08/2016 by Marcoi196 (1 review written)

Recently we (a group of 11 people) made reservation at SMART Resort Sipadan through Asian Diving Vacation. Their staffs have been very helpful and maintain good communication. They are professional and understand how to make the living of their clients easy. Looking forward to using their service again… Read Full Review

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★★★★★

“Best customer service”

Written on: 10/08/2016

We booked the Sipadan diving liveaboard with Asia Diving Vacation. The liveaboard MV Celebes Explorer is pretty basic and had some issues of it's own, but our experience with Asia Diving Vacation was 5 star. The email communication was always fast and clear, and they were able to accommodate us in the dates we wanted when nobody else could. When we returned, I emailed them to inform them of some issues we had with the liveaboard (not ADV's fault) and they offered a refund. Would definitely… Read Full Review

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★★★★★

“Great diving vacation on Layang Layang. Well planned...”

Written on: 02/08/2016 by Sirinya (1 review written)

Right from the online booking with ADV all went well. There was a constant and professional, yet personal, communication by email from ADV. Never had to worry or left doubtful even so we booked our vacation far in advance. Only one point where we were not so happy: when we arrived in KK the day before our departure to Layang Layang we tried to call ADV under all phone numbers given to us, but nobody picked up. I guess it was lunch break. However, by 4pm everybody we tried to contact called… Read Full Review

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★★★★★

“Great memory”

Written on: 02/08/2016 by Minjong (1 review written)

I really appreicate for Customer center, Asia diving. Despite of urgent booking, she is really kind and gentle for my request. My family is fully satisfied with her suggestions. Sipadan Mabul resort provided full package for diving and relax. We could enjoy island and resort far fron civilization. And also, we were pleased to have declicious food for lunch and dinner. All staffs are so warmingful for all things. On behalf of my gorup, thanks a lot for everything. We will remember our… Read Full Review

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★★★★☆

“Sipadan Mabul Resort (SMART)”

Written on: 13/07/2016 by sandyvo (1 review written)

Asia Diving organised the booking for a twin room on Mabul Island staying at Sipadan Mabul Resort, they were responsive and have no complaint at all about the agency. They also transferred our Sipadan permits application to the resort and we got to go for one day. The resort itself had great diving organisation, and staff very helpful during each dive helping us carry our equipment, etc. I did find having to pay extra for diving equipment a little expensive… Read Full Review

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★★★★★

“Worth all the effort getting there!”

Written on: 27/06/2016 by Kenneth.cheong (1 review written)

Staff at ADV were fantastic! Flight got delayed and ADV organised emergency accommodation as we arrived at Tanjung Redeb an hour before sunset. ADV also arranged for morning boat transfer without any hassle, a wonderful relief after travelling on 2 flights just to get to Tg Redeb. Staff at MPR are super awesome! Food sooo good! Thanks to the amazing chef for making sure our fish was cooked in a different way during the duration of our stay. Only a culinary genius is able to prepare mung bean… Read Full Review

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★★★★★

“Worth the effort getting there!”

Written on: 26/06/2016 by 131Hickey (1 review written)

Super love all the staff at ADV! Our flight got delayed and ADV organised hotel and boat transfer the next morning with minimum hassle and maximum efficiency. Staff at the resort were lovely and friendly! However it does help to be able to converse in Bahasa. Food soooo good! Kudos to the chef who made sure our fish was cooked differently for each meal! Lunch box was simple but beautifully prepared. Tea was mung beans but prepared differently each day! All perfectly well suited to my… Read Full Review

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★★★★★

“Helpful Tour Agent”

Written on: 26/06/2016

I book my accommodation, airport transfers and boat transfers through Asia Diving Vacation. I correspond with the agent and she has been very helpful with my endless questions. Response was quick too. Even help arranged a hotel stay when we missed our boat due to our flight delay. Overall everything went smoothly with this travel agent. Satisfied and highly recommended… Read Full Review

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★★★★☆

“Everything was smoothly organised”

Written on: 21/06/2016 by EddieNash (1 review written)

We booked a dive and adventure holiday in Borneo with Asia Diving Vacation. Did all the planning and organisation via e-mails with the agent. They booked our rooms and organised the transfers for us, then sent us payment details. Electronic payment was a breeze. Everthing went very smoothly and exactly as planned during our travels. They even checked in on us whilst on holiday to see if everything was ok. I would use them again… Read Full Review

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★★★★★

“All worked like a clockworrk”

Written on: 21/06/2016 by Simonq69 (1 review written)

Super Service. She not just organised trip, but also checked each step of the trip is all went well. Can highly recommend Asia Diving Vaccation. … Read Full Review

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★★★★★

“Excellent”

Written on: 20/06/2016 by mandydurand (1 review written)

Very helpful staff. Answered all our questions quickly… Read Full Review

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★★★★★

“Quick and Informative”

Written on: 18/06/2016 by Kenziem238 (1 review written)

They are very responsive and helpful. Explain all details, and list a baunch of alternatives, and tried to find best one for my timeline & request. I am very happy with my plan, reservation and all went well… Read Full Review

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★★★★☆

“Very relaxing island with good service”

Written on: 08/05/2016 by IsabelGrantham181 (1 review written)

The turtles on this island were wonderful. Room was very hot. AC was not working properly… Read Full Review

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★★★☆☆

“simple food offered”

Written on: 30/04/2016 by hc168 (1 review written)

Dishes offered for lunch and supper were not much different from one meal to another. All types of food offered for breakfast were deep fried and oily, except for pasta and fresh fruit. The boat ran out of fresh fruit when it reached the third last day. No other food was offered except that the guests were allowed to make their own toasts any time; but that would take time so that a large group of hungry guests would have to wait in turn. This problem could be solved simply by offering, in… Read Full Review

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★★★★★

“Excellent service”

Written on: 30/04/2016 by brunos (1 review written)

Asia Diving was perfect. Respond very quickly and provide excellent information. We asked for a beach bungalow at Sipadan Mabul Resort and were allocated the best one. Highly recommended… Read Full Review

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★★★★★

“Super well organized”

Written on: 30/04/2016 by elmarin (1 review written)

Thank you for such a fantastic trip. Your team is really we organized. We stayed at Kapalai for diving. Everything from smooth transit from airport to a special anniversary gift in our room was perfect. Diving at Sipandan was fantastic with small groups and really attention to detail. Though Kapalai can eork on there food the rest was perfect and the location paradise. I would recommend your company to all of my friends!… Read Full Review

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★★★☆☆

“I like your work when i had some difficulties to...”

Written on: 28/04/2016 by Olivierparis (1 review written)

I like your work when i had some difficulties to choice the day of my arrival flight . You always did a quick reply. But i did´nt like the extra charges for using alone my room , because the resort was not full , a lot of rooms were not occupied, so i think these extracharges are not correct. When i talked about that at the lobby of the resort , they said me ," they did not know that" So i claim you repay me theses extracharges. Best Regards Olivier Paris… Read Full Review

Jmojiwat's Response to Olivierparis's Review

Written on: 29/04/2016

Hi,

Thank you for your valuable feedback.

We just wanted to clarify to you that prior to making your booking, in our email dated on 7th April, 2016 at 09:26 am, we mentioned that the single supplement fee is optional. However, by opting in the single supplement fee, you will have your own room (with no chance of having to share your room with another diver) and that there will be no additional fees for land and boat transfers if there are no other guests going into the resort at the same time.

On the same day (7th April, 2016 at 4:26 PM), in your reply, our understanding is that you wanted to book a room with single occupancy.

In spite of this, again we want to thank you for your valuable feedback. We will look at ways we can better communicate available options with our future customers.

We hope you had a great time diving at Sipadan just the same.

Kindest regards from Alice and the team at Asia Diving Vacation.

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★★★★★

“Lankayan = Paradise”

Written on: 24/04/2016 by Larsonmd102 (1 review written)

Just back from 4 days/3 nights on Lankayan. Was just what the doctor ordered, couldn't have been better. Great if looking for perfect blend of a bit of activity (good varied diving and a pleasant jog down the beach as the sun goes down) and chillin' (nothing to do except relax and eat). it's 90 min speed boay journey out of Sandakan, but don't let that put you off - it's well worth it. Am looking forward to going back. thanks… Read Full Review

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