Air Travel Experts - www.airtravelexperts.co.uk Reviews

Air Travel Experts - www.airtravelexperts.co.uk
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★★★★★
4.7 / 5
From 23 reviews
95.7% of users recommend this

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★★★★★
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“Someone on the end of the phone who listens and responds”

Written on: 14/06/2013

The agent was very efficient, listened to my needs and quick to call back. Followed up emails and changed details as I changed my mind with no problem. Very knowledgeable and well informed. Would recommend using this company. (read more)

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★★★★★
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“Thoughtful and Efficient”

Written on: 03/05/2013

The advisor is excellent - he responds quickly and also is able to distill information into the amount I personally require. He is very helpful, polite and diligent. He is my first call when looking for a holiday or a flight. I like that we can converse over email. (read more)

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★★★★★
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“SATISFACTORY AND RELIABLE”

Written on: 26/04/2013

I found them very helpful and friendly. It made my lack of confidence in buying over the Internet and phone so much better. It is not always easy when you are older and he was so nice, it was a lot easier. (read more)

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★★★★★
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“First Class Service”

Written on: 19/04/2013

I would like to thank Allen for his patience and guidance which was first class, the man certainly knew what it was all about, and trust me we did not make it easy with a computer that has a mind of its own, but with Allen’s help the goal was achieved. I would like to say a big thank you! (read more)

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★★★★☆
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“Easy booking”

Written on: 19/04/2013

I have not traveled yet but so far so good. He was very professional and found me a great flight at a great price. (read more)

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★★★★☆
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“very helpful and friendly”

Written on: 05/04/2013

I found them very helpful and friendly. It made my lack of confidence in buying over the Internet and phone so much better. It is not always easy when you are older and he was so nice, it was a lot easier. (read more)

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★★★★★
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“excellent service”

Written on: 26/03/2013

The agent was very helpful and patient. I phoned my agent a few times for help and he was happy to help. (read more)

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★★★★★
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“Easy, Good Value and Brilliant ”

Written on: 15/03/2013

The advisor knew his product well, he was helpful courteous and ensured that I got exactly what I was looking for. As multiple flights were involved he secured the ones with the least connection times and at the best price. Overall I was more than happy with the service and would certainly Worldwide Flights again and also recommend to friends. Thank you for all your help. Kind Regards (read more)

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★★★★★
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“New & Satisfied Customer”

Written on: 13/02/2013

Dee gave excellent service when making my booking.(Which was actually on behalf of a friend). Looking for the best last minute offer and explaining why it was cheaper (long connections). Prompt service, polite, patient and helpful. I would not hesitate to use this company again. Good value good service. (read more)

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★★★★★
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“Efficient”

Written on: 12/02/2013

Mita was extremely efficient and did exactly what she said he was going to do, when he said he was going to do it – i.e. emailing and phoning. We are now looking forward to a great holiday. (read more)

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★★★★★
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“Why I keep coming back to Allen”

Written on: 12/02/2013

The standard of service Allen provides is incredibly high every single time I book with him. He remembers what I need, understands how I like to travel and is forever patient with any questions, changes or queries I have. Even if I found a cheaper flight somewhere else I would still book with Allen. I say this as I know he will take care of me should something go wrong with my flight. There was nothing I didn't like and Allen has been helping me for almost 3 years now!! To add to that I... (read more)

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★★★★★
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“Great experience !”

Written on: 08/02/2013

My experience has been great with this company and I have no problem in recommending to my friends and family. Instant response and follow up by the agent who was dealing with me and I have felt that I am in good hands and I will be looked after well in the future. Well done Guys you have an admiring customer. (read more)

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★★★★★
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“Best price”

Written on: 01/02/2013

Much to my surprise the service was excellent, prices quoted were the prices paid, phone calls were returned promptly. (read more)

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★★★★★
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“Quick and smooth service”

Written on: 31/01/2013

I had a last minute flight to book next morning (with about 15 hours), and couldn't get through the booking on many websites due to the fact that the booking was too last minute! Most of the websites were not even showing any option to choose from. Lo and behold, only airtravel experts was able to process the booking smoothly and quickly when I phoned them. There was no problem whatsoever and I was able to fly the next morning! This stands out as an extremely reliable and credible travel... (read more)

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★★★★★
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“Very Easy ”

Written on: 28/01/2013 by ronivybridge (1 review written)

I found it easy to deal with your service and the help I had with your agent who telephoned me back and dealt with all my queries and took me through all the booking requirements. Couldn't wish for better service. (read more)

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★★★★★
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“Top service !!! ”

Written on: 25/01/2013 by rs1136 (1 review written)

All my travel arrangements went according to plan, and I can't think of one detail that was mismanaged or one incident of miscommunication or confusion, which is very unusual when one is dealing with flight and hotel bookings by internet or otherwise. (read more)

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★★★★★
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“Good Service”

Written on: 18/01/2013 by a_godhania (1 review written)

Air Travel Experts offered me the same price wchich was on offer. Not only the price reasonable but the agent was very polite and helpful. I will use this company again. (read more)

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★★★★★
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“Flights to India”

Written on: 14/01/2013 by caroldcosta (1 review written)

I phoned this company in the last minute to book a flight to Ahmedabad. It was really an urgent trip and the agent found me a very good flight in no time. I liked the service and their price. I will certainly book my flights with them again. Thank you (read more)

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★★★★★
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“My Christmas holiday!”

Written on: 30/12/2012 by sanjay80

I went to Barbados with my family and it was so relaxing. we stayed in Turtle Beach resort and my kids loved the facilities. Holiday Mood sales department was so fast and friendly service. The whole family got an early xmas present. It was well valued for money and it saved me some money as well! Will recommend and book my next trip with them. (read more)

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★☆☆☆☆
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“Stay away”

Written on: 18/12/2012

Bought a ticket from them&i was given a booking ref which worked the first time I logged on the airline's website. 2 days before traveling I logged in again and it stated the ticket was cancelled.Contacted holiday mood and I was told I had to pay an additional £150 for an unexplained reason.Apparently they cancelled the ticket and still held on to my money.Ended up missing my nan's 90th birthday celebration which i was going away for and even now I still havent received a refund from them.... (read more)

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★★★★★
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“"'Excellent'"”

Written on: 30/11/2012 by tarun145 (2 reviews written)

I have been using them to book tickets for 4 years now. They are very friendly and possibly have the best prices to offer. Never had any problems. Excellent company. Highly recommended. (read more)

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★★★★★
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“efficient comfortable converse”

Written on: 29/11/2012

All I would like to say it’s been a pleasure dealing with Alex, no complications, everything has gone smoothly and now I’m looking forward to my holiday. Well done Air Travel Experts l we will defiantly book with you again. (read more)

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★★★★★
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“"very good deals''”

Written on: 21/11/2012 by matchlesslads (0 reviews written)

No doubt that they have very good deals for flights and holidays packages which perhaps you will not find with other travel agents. Although I am happy with the prices, they were not able to gurantee that I will get bulk head seats on the plane. they could only take my request saying it's a special request and is subject to availability. And although I did get them onbaord, I feel the unnecessary anxiety that I had was easily avoidable if they could have guaranteed the seats at the time of... (read more)

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