Air Tkt Reviews - www.airtkt.com

★★☆☆☆
1.8 / 5
115
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Latest Reviews

★☆☆☆☆

“they should be prosecuted”

Written on: 17/08/2015 by Casey136 (1 review written)

 They are not a legitimate business. Read the hundreds of Reviews on how they have taken money and ruined their travel plans. In my case they booked a reservation with the airline, but then never paid them, so now the reservation is cancelled but they have already charged my Credit Card. I suspect they are selling Credit Card numbers for identify theft purposes. This feels very much like a criminal organization. I don't understand why they are permitted to remain online and prey on… Read Full Review

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★★★★★

“AirTkt.com saved my time and Money, ”

Written on: 13/08/2015 by jacobbCA (2 reviews written)

This is really a helpful site let me share my last month’s experience. I was having trouble with booking my multiple destinations from New York to Los Angeles then to Las Vegas. My daughter was suggesting some other website but I was trying it myself. Every time I would press the button to confirm it would say the flights had been taken. Finally I found a site AirTkt.com where I saw cheapest tickets and last minute ticket to Los Angeles, so I called AirTkt customer care no. I wanted to book… Read Full Review

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★☆☆☆☆

“A Grossly Unprofessional Experience”

Written on: 11/08/2015 by asdfasadfad (1 review written)

When comparing flights, I saw a flight on AirTkt that was about $150 less than the next lowest airfare. I was skeptical and tried the site. First warning, the advertised flight was "no longer available" when I chose it. No worries, the next flight was actually a bit better even though it was $11 more. Warning #2: Received an error message that something went wrong in the processing and was instructed to call a booking agent. Upon calling the booking agent the first time on an "800" number, the… Read Full Review

Airtkt's Response to asdfasadfad's Review

Written on: 24/08/2015

Hello
Availability of seats directly come to us from the airline and may be no longer available at any time without notice based on demand. The amount of time it took you to search and purchase the ticket, the airline may have changed the fare or the class of service may have sold out.We monitor the fares closely and make every effort to keep the fares displayed on our site as current as possible.Due to summer season and low airfares, we experience high call volumes and sometimes the customers have to be on hold.In such cases, you may contact us through email and live chat on our website. And our customer representatives never hang up but they try their best to satisfy each customer and help them with their travel needs.

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★☆☆☆☆

“Absolutely Terrible Company ”

Written on: 10/08/2015 by mlroymac (1 review written)

Any person with any common sense at all, will avoid this frim like the plague. Once you book your flight, it is nearly impossible to contact them again by phone (unless you want to change your flight so they can extract even more money out of you) and getting a response to your emails is literally impossible. To make a long saga short, I ended up having to buy a second and completely separate return trip ticket at a cost of an addition $948 dollars because I needed to return earlier than… Read Full Review

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★★★★☆

“AirTkt is very good site”

Written on: 03/08/2015 by Samantha7878 (1 review written)

I highly recommend AirTkt.com for booking last minute flights. It was really a wonderful experience with them. Travelling last minute I didn't except to catch my flights that day but I was shocked to know how they handled my uneasy situation WHEN I had no ticket. but representatives of this company didn't give up until they booked my tickets. I received an Email and then phone call to confirm my number and seat. the process was fast and was really unbelievable. Thanks to the all… Read Full Review

Jacobbca's Response to Samantha7878's Review

Written on: 12/08/2015

True , I realized the same good services

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★☆☆☆☆

“purchased a ticket on June 8th called the airline to...”

Written on: 14/06/2015 by Owen1978 (1 review written)

purchased a ticket on June 8th called the airline to get some information about the flight on June 10 they had nothing in the system they used the reference number, name and credit card. So I called the Ticked agency and get a verizon message saying the server is not available. Then I call the airline on June 11 and come to find out the travel agency canceled the flight on June 9th, even though my payment is good. So I Strongly do not recommend anyone use this service!!!! BEWARE… Read Full Review

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★☆☆☆☆

“Awful customer service”

Written on: 10/06/2015 by Urield1988 (1 review written)

My friend purchased a ticket from this website and I have done the same but when I want to cancel the ticket I got no respond from them. Also when I called bank of america they can not confirm the money goes for real "united airline" or a one in Hawaii !!! btw I am waiting to get my refund back from them except $10 for the agency cost. forget about this website!! they have an awful customer service !!… Read Full Review

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★☆☆☆☆

“Worst customer service ever!!”

Written on: 01/06/2015 by Kamehameha (1 review written)

While the ticket price might be around 10 to 20 dollars cheaper, I received an email from them to confirm on my credit card billing verification. I was put on hold for 40 minutes and the phone dropped automatically, then I was on hold for another 20 minutes and it dropped automatically, then I had to call again and waited for another 30 minutes to be able to talk to someone again so they can put me on hold again. Very depressing service quality. Totally not worth the savings. I can only imagine… Read Full Review

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★☆☆☆☆

“Gurus in Deception”

Written on: 17/05/2015 by baOgle377 (1 review written)

Airtktgurus and cheapfaregurus are the same. They attract customer with a cheap fare but they don't deliver the ticket unless you pay more. Do not fell in the trap. Booking with a reputable travel agency ends up cheaper without the worry and the stress and the endless followups, phone calls, emails with no results until you fork out more cash. Please avoid these masters in dishonesty… Read Full Review

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★☆☆☆☆

“WARNING! WARNING! WARNING! DO YNOT BUY TICKET FROM...”

Written on: 05/05/2015 by Frasersw230 (1 review written)

All they want is your personal info. After you paid then they will cancel your reservation. Be careful this Co. I hope law enforcement organization should investigate them, they are not located in Los Angeles, US - possible from OUTSIDE COUNTRY somewhere, base on the accent, they don't speak English and terrible RUDE AND YELL TO YOU!!!! No service at all, just lure your info and $$$$$$. This is serious CRIMINAL. Our law enforcement shoud STOP this crime. Otherwise will be more and more… Read Full Review

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★☆☆☆☆

“HORRIBLE,HORRIBLE,HORRIBLE”

Written on: 02/05/2015 by Tanyae204 (1 review written)

These people are from India and you can't understand anything they say. They give you a confirmation number and itinerary and then the next day they call and tell you the airline messed up and your booking was cancelled. I had the worst time trying to communicate with their service reps. I tried to get more info from rep and was hung up on… Read Full Review

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★☆☆☆☆

“TERRIBLE SERVICE AND CANCELED MY FLIGHT DAYS LATER!”

Written on: 29/03/2015 by oqHolloway374 (1 review written)

They test charged me and I responded that yes they can charge my credit card. I got my itinerary,all the necessary information, booking ID, etc and then receive an email 4 days later with no explanation, here it is... We are unable to process ticket for booking ID . There is no charge on card. When I call there is no answer and then busy so I e-chat, as the email got no response. The representative left for awhile and I had to ask if Frank was still there and then he tells me that the flight… Read Full Review

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★☆☆☆☆

“ The woman I dealt with  from airtkt cancelled a...”

Written on: 15/01/2015 by teWatson234 (1 review written)

The woman I dealt with  from airtkt cancelled a reservation when asked to not contact a customer during his work hours as his job doesn't permit it! They booked the tickets last night after 8pm and today it was a problem and they Refused to respect his job requirements! Who does that??? I would understand if it was outside business hours but they said they have 24/7 people working there.  Oh, I'm still waiting for her supervisor to call me within one hour... I've been waiting for 8 hours!… Read Full Review

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★☆☆☆☆

“WORST CUSTOMER SERVICE and LIARS”

Written on: 15/12/2014 by Mrslanta (1 review written)

If you do business with these fools it will be the worst mistake in your life!!! Be warned! I have made it my duty to warn any one who is contemplating buying a tkt with these liars! Be WARNED… Read Full Review

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★☆☆☆☆

“ STAY AWAY!!!!!”

Written on: 04/12/2014 by ricky6594 (1 review written)

Believe every bad review you read about this company and its affiliates! DO not do business with them ever! This is absolutely the worst online ticket service company you could imagine. The customer service people lie and then try to up sell you because they made mistakes and make promises that are not kept. You book a flight, or so you think you book a flight but they do not send any confirmations, so you are supposed to guess if you have tickets. WORST experience ever...I am now working… Read Full Review

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★☆☆☆☆

“$55 Cancellation fee within 24hrs of cancellation”

Written on: 11/11/2014 by shoswal (1 review written)

Booked a ticket for USA - London - INDIA through Airtkt/Cheapfareguru. Airtkt called me back to check if my visa is valid to travel through london and if not they will give me FULL REFUND. I found my visa is not valid for travelling through london, so called back AIRTKT to cancel the ticket within 4hrs of booking, they cancelled the ticket but charged $55 . Only website to do so which charges for cancellation within 24hr . Never user CheapFareGuru/AIRTKT/EROS TOURS and TRAVEL.. Use Orbitz or… Read Full Review

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★☆☆☆☆

“ripped off of 1400.00”

Written on: 17/09/2014 by dryozwiak (1 review written)

I bought a ticket to Rome, got my account debited for 1400.00. I never got a confirmed ticket. Called 14 times, emailed 5 times. No response. Just got an email that my ticket was cancelled. Need to wait 2 billing cycles for a refund. I'm leaving next week ,no ticket, no money to buy another one. This is criminal… Read Full Review

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★☆☆☆☆

“WORST SERVICE EVER!! ”

Written on: 08/09/2014 by ahBowers38 (1 review written)

Do not use this service!! An absolute joke! They want you to send them your full passport and credit card details (front and back)… Read Full Review

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★★★★★

“Second time we've used them, and a good savings”

Written on: 04/09/2014

We used them first 4/14 to fly from the USA to Europe. We had no problems at all getting our ticket right way. Just bought another set of tickets to attend a funeral in Europe and had some panic when we didn't get our tickets right away. It turned out to be because of a phone number change that was not made on the credit card. In other words, they were following their procedures for the consumers protection, but it turned into a little hassle for us in having to call back many times. It was… Read Full Review

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★☆☆☆☆

“horrible service!!”

Written on: 21/08/2014 by LelandBoyd (1 review written)

i have called 5 times to change my ticket and I have yet been able to do so. They say their exchange department is very busy and they will call me back and they never do! They are very rude and wanted to charge more than 1000 dollars in change "fees" just for their company. DO NOT USE THIS SITE!!… Read Full Review

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