Air Tkt Reviews - www.airtkt.com

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★★☆☆☆
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Latest Reviews

★★☆☆☆

“No customer service”

Written on: 21/06/2014 by johnL145 (1 review written)

I wanted to know the penalty for changing the return portion of a ticket I had bought from AirTkt.com. I received no answer to two emails I sent over a week period last month. I then noticed the ticket fare included a 50.80 usd agency booking fee they describe as "providing value such as 24x7 toll free call center support, quality solution to all your travel needs, quality control and technology automation." I emailed customer service to enquire about this fee, in the absence of any service… Read Full Review

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★☆☆☆☆

“Very rude India accented people”

Written on: 05/06/2014 by Peyton95 (1 review written)

I booked a flight though this agency (airtkt.com and cheapguru.com). They are rude and add unnecessary odd fees as an "agency service fee". They wouldn't refund my tickets though at least 2 billing cycles. Avoid them at all cost!… Read Full Review

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★☆☆☆☆

“put on hold and transferred to 4 different CS for 47 mins ”

Written on: 31/05/2014 by 17Nelson (1 review written)

i have bought ticket from them once with a pretty good deal last year and it was a smooth no-hassle flight. Bought another ticket again this year and their representative had called me politely to confirm my flight detail= kudos For some emergency reason, i have to change the flight date and called both of their numbers (1-800-247-4775 & 1-213-955-9695) and got put on hold and transferred to 4 different CS rep for 76 mins and still waiting while i'm writing this review! my objective opinions… Read Full Review

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★☆☆☆☆

“Horrible Service”

Written on: 24/05/2014 by Drake1974 (1 review written)

This has been the worst service ever. Reps are in India not a problem with them but when asked to speak to someone in the USA they will put you on hold forever and then eventually hang up on you. I WILL NEVER BUY NOTHING FROM THIS AIRTKT SITE… Read Full Review

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★☆☆☆☆

“Company owner is a characterless guy”

Written on: 03/05/2014

Company owner is a characterless and mentally harassed man. He treats his employee like the property of his forefathers… Read Full Review

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★☆☆☆☆

“I found a ticket last minute online with Air Tikt,...”

Written on: 18/03/2014 by Braydon449 (1 review written)

I found a ticket last minute online with Air Tikt, went throught the whole paying process. Afterward, I get an Error and that I have to call this 1800 number. I did so and the guy on the other line asked for my photo, pictures of credit card I used...He also wanted me to send an email saying I wouldn't sue the company for any reason. ON TOP of that, the purchase I was for a different arriving city then was on ticket. When I realized it was fishy I cancelled, but then was told I still had to pay… Read Full Review

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★☆☆☆☆

“No Communication”

Written on: 06/02/2014

First complaint. The company charged a BOOKING FEE. Secondly never informed us of cancelled flight and when I contacted them, promised to call back with a re-booking but never heard from them. United Ticket agent had to sort out the mess. I would absolutely never, never, use them again… Read Full Review

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★☆☆☆☆

“Worse experience ever”

Written on: 04/01/2014

I used AirTkt via bookingbuddy.com in order to book a last minute flight to London from the US and I had the worst experience out of it. In a few words, by error, they cancelled my way back to the States and I realized when I went at the airport to check in. I was never notified for this cancellation and I was charged for the full round trip. Apart from the inconvenience I faced in front of security office and check-in assistant, when I tried to communicate with the agency office, they told me… Read Full Review

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★☆☆☆☆

“Terrible Customer Service!!! Beware!!!!”

Written on: 17/10/2013

Beware of this travel agents. Bad connections and bad telephone manners. Keeps putting you on hold. Gets mad when you ask them a question, keeps interrupting while you're talking and hangs up while trying to explain situation. Worst experience ever!! Won't recommend to anyone. Shady… Read Full Review

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Ioannaa's Comment

Written on: 05/01/2014

I wish I had read this review before paying them $1,400 for a trip to London and for the worst services I ever had - they cancelled my way back without letting me know and left me uncovered at the airport trying to figure out how I am going to return to the States1

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★☆☆☆☆

“Customer service sucks!!!”

Written on: 19/09/2013

When you call for cancellation they will transfer you to foreign people who doesn't know what to do. Put you on hold and the when answered it seemed you call them for the first time. So if you plan to get a ticket in this company make you will not make any changes or else ask for a vacation leave because you'll need at least 3 days to finish the transaction. Horrible2x!!… Read Full Review

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★☆☆☆☆

“BAD SERVICE”

Written on: 15/08/2013 by kath00001 (1 review written)

Sent through a confirmation and never delivered. Airtkt is a bogus company that provides no service. DO NOT USE… Read Full Review

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★☆☆☆☆

“Worst experience ever!!!!! Beware!!!!”

Written on: 27/07/2013

I'm so scared, these guys suck! Not only do they not speak proper Eglish, they will misspell names in tickets and not help to fix them! Truly the worst experience of my life, DONT BOOK WITH THESE GUYS!!!!!… Read Full Review

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★★★★☆

“Great air ticket prices!”

Written on: 21/06/2013 by Genelia77 (1 review written)

My mom decided to come for my graduation ceremony to LA last week. Since it was a last minute plan, we were unable to find reasonable air tickets on any website! Then a friend recommended that I try Airtkt. I was so happy to see the reasonable prices and great array of airlines! I booked a ticket for $300 cheaper than most websites! It was a great experience and I will surely use Airtkt again! Kudos to you guys!… Read Full Review

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★☆☆☆☆

“they cancelled my purchased”

Written on: 20/06/2013

After my purchase completed and got the ticket confirmation number through this website, then they called and informed me my purchase was cannelled. WHAT???… Read Full Review

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★☆☆☆☆

“SHADY Hidden fees”

Written on: 20/06/2013 by hateairtkt (1 review written)

This is the worst site EVER and you better put this review on your Website. I booked through their piece of "ART" site and was charged a hidden booking fee of $38. This is not the charge what I approved during the purchase. The support representative are shady and call people at the middle of the night to get a credit card confirmation - WITHOUT disclosing the hidden fees to the customer. AGAIN - The fees were not presented during the checkout, I'm going to report you them to Better… Read Full Review

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Investigatefraud's Response to hateairtkt's Review

Written on: 31/07/2013

I know this company is being watched.

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★☆☆☆☆

“Watch out for this company, AKA EROS TRAVEL. Once you...”

Written on: 08/06/2013 by joandavis (1 review written)

Watch out for this company, AKA EROS TRAVEL. Once you book your ticket on-line they require you call on the billing phone but their 800 number is disconneted and the other number provided doesn't answer even after holding more than 30 min. you're disconnected repeatedly. When you try to disengage from transaction with them you are still liable for $20.00 angency fee and travel ins. purchase. All calls are sent to India… Read Full Review

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★☆☆☆☆

“Terrible Customer Service”

Written on: 24/05/2013 by GageB (1 review written)

Purchasing the ticket was fine an all, however, if at all, you want to contact their agency for anything (for example seat selection) they will tell you to wait one moment and put you on hold for ONE hour (literally). They also called me during work because the purchaser's credit card and the name on the ticket didn't match, I asked if i could call back later, however, they told me my ticket could and will be cancelled if i hung up right now. TERRIBLE CUSTOMER SERVICE!! How inconsiderate… Read Full Review

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★★★★★

“High Marks”

Written on: 22/05/2013 by Sangy (1 review written)

I have been using AirTkt for years for my travel arrangements. They have the lowest fares of all websites, the best combination of flights and great customer service. I am very happy with them and highly recommend them… Read Full Review

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★☆☆☆☆

“Be Aware!!!”

Written on: 15/05/2013

I have to fly to CA tomorrow... and just found out that my ticket got CENCELED!!! I talked to my bank, they gave me an approval # for this transaction. Tried to talk to the company...they hung up on me five times!!!!!!!!!!!!!!! I have a vacation...and a hotel booked!!!… Read Full Review

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★☆☆☆☆

“After 2 Days ticket was canceled without my knowledge...”

Written on: 13/05/2013 by sachin123 (1 review written)

I found really good deal so I booked ticket, paid with my credit card, I got confirmation from Airtkt by email, next day I got email saying I should call them, so I did I was ask plenty of personal information, upon that I said why you asking me these info- agent on other side got mad, threaten me to canceled my reservation, so I gave them all my information... So on third day I got a email saying your ticket is being canceled, Any charges debited to your card are being refunded except… Read Full Review

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