written by d.karkavanis on 03/09/2014
there was a double booking with the booking number AFT748947. airfasttickets promised me a refund and they never refunded me back. i called many times and the agents keep telling they dont know anything. i feel cheated and this company is totally not a professional company. what does airfasttickets has to say about all this?
As rated by our community of reviewers
Krishnam27's Response to d.karkavanis's Review
Written on: 03/09/2014
I'm also having same issue. May I know how or to whom I can complain?
San Diego's reply to Krishnam27's Comment
Written on: 05/09/2014
AFT have been telling everyone to contact their Facebook page for the last 5 months and no one has seen any refund. It just disappears and they hope you will too. Contact your bank and ask for a chargeback for services not delivered
Airfastticketsuk's Response to d.karkavanis's Review
Written on: 04/09/2014
Hi,
We completely understand your frustration. We would like to make sure this is resolved as soon as possible, however we are not able to give you a personalized email via Review Centre. If possible, could you please visit our Facebook page and send us a message to our inbox with your AFT details and the description of your trip. One of our associates will be able to assist you promptly. Again, our apologies for this and any negative experience with our customer care.
Sincerely,
Your AirFastTickets.co.uk Team