Written on: 11/06/2014 by MIckLeyland (1 review written)
Booking Ref If Anyone from Airfasttickets is monitoring these revues..AFT666414
Via skyscanner I purchased return flights from Manchester to Newark NJ...
They were admittedly a little cheaper than the next...
9 hours later I received an email informing me that my tickets were cancelled due to one of the airlines not confirming the ticket on one leg of the journey... This is UNTRUE!! I contacted the airline CS and was told theyd never had the booking in the first place and that this was common with Airfasttickets..
I rang Airfasttickets ... IT TOOK TWO DAYS TO GET AN ANSWER ... I was immediately informed that a FULL refund (including the £30 non sterling transaction fee which wasn't mentioned at all in the transaction) would be back in my account within three working days...
Over a week alter ... NO REFUND, NO REFUND IN PIPELINE ACCORDING TO MY BANK, NO ANSWER AT AIRFASTTICKETS...
Shambles.. I am nearly £1k out of pocket atm...
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