Ignoring customer complaint

Agoda - www.agoda.com
★★★★★
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gordontham's review of Agoda - www.agoda.com

“Ignoring customer complaint”

★★★★☆

written by gordontham on 16/01/2017

I stay one night in April last year at Amarin Hotel Chiangrai on book and pay later basis. However when I check out I was told that the bill has not been paid. I wasn't so I paid. Later I received statement from the bank that you too charged me for the same stay. I wrote an email to complain but did not received any response.

Till not the complaint has not been settled

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