Agoda - www.agoda.com Review

Agoda - www.agoda.com
★★★★★
4.6
99.0% of users recommend this

myreview101's review of Agoda - www.agoda.com

“I booked a hotel in India in October, paid in full and...”

★☆☆☆☆

written by myreview101 on 19/11/2014

I booked a hotel in India in October, paid in full and got the voucher. I rang the hotel a few days before travelling and they said there was no booking in my name. I called Agoda, they said they would look into the matter and call me within 24 hrs. The agent I was speaking to was based in Malaysia for bookings I had made in India. I waited 24 hrs and no phone call so I called again. Could'nt get through. So sent them an email. Got a reply to say they would get back the following day. Waited patiently again but no phone call or email, so I called again. They still wanted more time, and since I was travelling the following day I could not wait any longer so I cancelled my bookings and had to make last minute alternative arrangement for my accomodation which cost me a lot more.

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