Written on: 17/08/2014 by mikequang (1 review written)
We are a family of 8 people booking Agoda.com 2 years ago. Firstly, we booked Hanoi Paradise hotel but finally changed into Style hotel nearby. Agoda accepted our cancellation without Cancellation charge as per Agoda/hotel policy, but we didn't gain any cents turning back to our credit card in fact. We called and emailed to Agoda many times but no reply. Poor Customer care and not use them anylonger.
As rated by our community of reviewers
" So terrible " Read More
" Returned to same hotel " Read More
" Good customer service " Read More
" Very pleased every time I've booked with sunshine holiday's " Read More
" Fake Online Prices " Read More